“Please note this page consists of recommendations made by other first responders. We do not have any personal interest invested in any of these resources and cannot personally vouch for their quality of service.”
Support Services
Hope for Emergency Responders Organization (HERO)
www.HEROfirst.org
We offer immediate assistance to first responders in the form of a Warm Line, Peer Support, Financial Assistance, Resources, and continuation of peer support following treatment. We also have a Scholarship Fund open to graduating high school seniors who have lost a parent or family member, who was a first responder, due to suicide or overdose.
Safe Call Now
206-459-3020
Safe Call Now is a confidential, comprehensive, 24-hour crisis line and support service for first responders, emergency services personnel, medical professionals and their family members nationwide. We provide education, support, healthy alternatives and resources to save lives and put families back together.
Trauma Behind the Badge
A weekly webinar series produced by First Responders having the tough conversations about Trauma. This webinar series was designed to provide insight and information on the inevitable exposure to trauma through the eyes of first responders and veterans. We aim to provide hope and guidance through education and/or connecting individuals to healthy and effective resources. This series is open to all first responders (sworn and non-sworn), veterans, spouses, partners, family, friends, and anyone with an interest to do these jobs.
First Responder Center for Excellence
https://www.firstrespondercenter.org/behavioral-health/
The First Responder Center for Excellence for Reducing Occupational Illness, Injuries and Deaths, Inc., (FRCE) is a 501(c)(3) nonprofit organization. The Center receives funding through private donations from individuals, organizations, corporations and foundations. The FRCE is a National Fallen Firefighters Foundation (NFFF) affiliate organization, created in 2016. Its mission is to promote quality educational awareness and research to reduce physical and psychological health and wellness issues for first responders.
Treatment Centers
On-Site Academy
Westminster, MA - (978)874-0177
The On-Site Academy is a non-profit residential treatment facility. We serve emergency service workers who are in distress. Our program is for all law enforcement, fire service, EMS, or other human service personnel who are themselves temporarily overwhelmed by the stress of their jobs, what they have seen, and what they have been through.
Prince William County Public Safety Resilience Center
7762 Donegan Drive, Manassas, VA. - (703)792-5585
The Public Safety Resilience Center located in Prince William County aims to provide easily accessible, quality mental health care in a way that both protect the confidentiality of staff while also providing positive mental health interactions between law enforcement, fire, rescue and EMS workers. They have a policy to call you back within 24 hours.
Center of Excellence for Behavioral Health & Treatment Recovery
13400 Edgemeade Road, Upper Marlboro, MD. - (301)358-0192 - IAFF Members Only
https://www.iaffrecoverycenter.com/
Please be sure to note you are a firefighter and union member when you call. If you have any difficulties with their call center personnel please contact Myrrhanda Jones at mjones@iaffrecoverycenter.com or (352) 538-0377 for assistance.
Are you a fire fighter or paramedic struggling with post-traumatic stress disorder (PTSD), depression or anxiety? Seeking out the help you need isn’t a sign of weakness — it’s proof of strength. There’s courage in recognizing that you have a problem, and relief in realizing that healing is possible.
The IAFF Center of Excellence is designed with IAFF members in mind, and staffed with clinicians and physicians who understand your struggle. With an integrated approach to treatment and a combination of psychotherapeutic, pharmaceutical and holistic methods, you can get back to the work you love and the people you cherish.
Pocono Mountain Recovery Center
3437 PA-715, Henryville, PA. - (888)706-0628
https://www.poconomountainrecoverycenter.com/programs/first-responders/
When a first responder is in a dangerous situation, it’s normal to feel fear and for your body to go into a fight or flight response. This can happen even if you are just anticipating an upcoming danger. Once the threat is gone your body returns to normal. However, after a potentially life-threatening event, this normal fight or flight response may be altered. The stressor is generally outside the range of normal human experience such as combat, natural disasters, crashes or the loss of a colleague or loved one among other types of trauma. People with Post Traumatic Stress experiences can continue to feel as if they are in danger long after the “danger” has passed. At Pocono Mountain Recovery Center in Henryville, PA, we have a team of counselors with the knowledge and expertise to assist our clients in gaining control of these stressors. We offer an individualized treatment program that addresses our client’s needs in order to help the trauma that is haunting them.
Geisinger Marworth Treatment Center
Lily Lake Road, Waverly, PA. - (800)442-7722
https://www.marworth.org/programs/uniformed-professional
Individuals struggling with addiction who are also working in a law enforcement profession face a unique set of challenges in recovery. To address this, Marworth's Uniformed Professionals Treatment Program offers police officers, firefighters, first responders or others working in similar roles treatment for abusing drugs or alcohol.
Chateau recovery
375 Rainbow Lane Midway, UT - (888)971-2978
https://chateaurecovery.com/first-responders/
Chateau Recovery offers the First Responder Program, created as a safe space for these professionals to address the physical and mental needs that many tend to ignore. This program focuses on peer support, self-care, and stress management to help build resilience while we address responses to trauma. First responders will gain comprehensive skills and resources to be able to fully reintegrate into their personal and professional lives.